Every casino keeps records of payback rates

Every casino keeps records of payback rates


QUESTION: When I asked a slot attendant what percentage quarter machines were returning, she said the casino keeps no records on paybacks for any of its machines. Can this be true? -- Charlie O.


ANSWER: Her answer is pure poppycock. Some casinos are not required by their state to release information on slot machine percentage paybacks. In other states, it's easy to find out the average payback percentage on all slot machines in an individual casino. But to say that the casino keeps no records of paybacks for various categories of machines is simply bunk. Every slot machine and accounting system used by the casino contains the data needed to make that calculation.